Now more than ever, customers expect to have their calls answered quickly and efficiently, and throughout longer working hours than ever before. Many companies now struggle to compete against business rivals that are better able to answer calls or mount telesales campaigns, so if you suspect that you may be losing business to your competitors, call us now.
Cityfringe can help ensure that you not only have the call handling technology you need to prevent this, but that you are armed with the tools to understand how to develop and manage your voice communications with customers (and suppliers), and thereby, better manage your business operations.
We can help design and implement all aspects of your call centre hardware and operations including:
- Call Centre system selection and supply
- Telephone number allocation (0800 /0845 /0870)
- Least Cost Routing (including calls to mobiles)
- Disaster Recovery call centre
- Hardware Support
- Automatic telephone number cleansing
Please call 08456 123 456 for further details.